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80Colonie apartments are located within Silverpark Resort, Fraser’s Hill. There is no public transport access. Guests arrive by private car or hire a taxi / Grabcar. Kuala Lumpur City Centre to Fraser’s Hill is approximately 135 minutes, RM120-RM140 one way by GrabCar.

Alternatively, you can take the train (KTM) to Kuala Kubu Bahru (KKB), the town nearest to Fraser’s Hill and then hire taxi to take you up Fraser’s Hill.  KL Sentral to Kuala Kubu Bahru is approximately 90 minutes, RM 7-RM16 one way by train (KTM). As Kuala Kubu Bahru is a rural small town, there is no Grabcar available there. Kuala Kubu Bahru to Fraser’s Hill is approximately 60 minutes, approx. RM60 via pre-ordered GrabCar.

🏠 These House Rules are considered part of our reservation agreement with all 80Colonie guests. Upon booking, guests agree to abide by ALL our house rules.

We are a part of a tranquil apartment community and we practise considerate neighbourly conduct.

💁🏻
• Please keep to the maximum number of guests allowed in your reservation.
• No noise / parties / noisy gatherings
• No music playing on speakers / amplifiers
• Quiet Hours Policy 10PM – 7AM
• Pork-free
• No smoking indoors
• Responsible drinking
• Close Balcony doors at night & early mornings to prevent monkeys entering.
• Please wash up after you use the kitchen facilities.
• Bin your trash in the green trash bins provided at the carpark.
• 2 cars per apartment. Park at yellow bays, parking at owner’s red bays will result in a RM50 clamping fine.

NOTE : Security Deposit covers any noise disturbance offense / loss of linens, kitchen items & non-compliance to house rules. If there are no issues (usually there are not), the deposit will be refunded in full. RM25 will be charged per bath towel misused i.e as floor mats or to clean up dirt.

🌜  10PM – 7AM QUIET HOURS POLICY  🌛

Guest Etiquette : Be courteous and respect that loud noises are not appreciated at all hours of the night. On this hill, the atmosphere is very tranquil and slight noises are amplified in the quiet of the night. We have long-term residents staying in the same block who wants to enjoy their apartment free of noise disturbances. Please lower your voices especially at the balcony & remind your guests / children not to run or talk loudly.

80Colonie collects RM200 refundable security deposit for each apartment booking. Security deposit covers any noise disturbance offense / loss of linens, kitchen items & non-compliance to house rules. If there are no issues (usually there are not), the deposit will be refunded in full via online bank transfer / TnG before 2PM on the next day after departure date .

Note : We collect RM300 for Colonie 12.

CHECK-IN @ 3:00PM
80Colonie is located in Silverpark Resort, Fraser’s Hill. Please register at Silverpark Resort Guardhouse when you arrive. Then call our caretaker and he will provide you with 80Colonie access cards / keys at the Guardhouse. Upon booking confirmation, our caretaker’s mobile number will be provided to you 3 days before arrival date.

CHECK-OUT @ 11:00AM
At 11 AM check-out, please leave the keys / access cards at the guardhouse but kindly sms/whatsApp our caretaker to let him know you have checked-out. *Kindly note that there will be penalty charges of RM150 for any lost key / access card.

There will be a late check-out penalty of RM30 per every 30 minutes block if our next guests are affected by a late check-out that has not been agreed upon.
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EARLY CHECK-IN / LATE CHECK-OUT
Early check-in @ 2pm / late check-out @ 12 noon  is available if there are no guest bookings on the day you arrive / leave.

For early check-in, please enquire on the possibility after 6pm the day before you arrive. For late check-out, please enquire on the possibility after 6pm the day before you depart. Kindly note that early check-in / late check-out is not available during blackout dates (peak holiday season).

🚘  CARPARKS
Each 80Colonie apartment comes with 2 sets of keys & 2 car access cards. Only 2 cars are allowed per apartment. If you have extra cars, there is ample public car park at the food garden or mosque area that is within 10 ~ 15 minutes walk in cool, pleasant weather.

Please park at the guest-allocated yellow bays. Unauthorised parking at the owners’ red bays will result in RM50 clamping fine by the building management.

Note : Colonie 12 has 4 sets of keys / car access cards.

**Public parking away from apartment complex is relatively safe as Fraser’s Hill is a small hill town but guests do it at their own risk. However, it would be best to plan ahead to minimise the number of cars coming.

🌈 Our Standard Cancellation Policy applies to all bookings:-
30 days before arrival :- No Refund
45 days before arrival :- 50% Refund via credit voucher
60 days before arrival :- 90% Refund via credit voucher

NOTE : No cash refund is provided

Change of reservation dates can be made up to 30 days before arrival with a payment of RM150 processing fee except for blackout dates (peak season). For blackout dates, change of booking has to be made 45 days before arrival. Each booking is only allowed a one-time date change only.

The credit voucher will be the full value of your reservation paid to us as hosts. It can be used for future 80Colonie bookings and is valid for six (6) months from the date of issuance of the voucher.

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🌲 Hospital Stays & Accidents
For unexpected circumstances such as hospital stays & accidents that require you to change your reservation plans with us, booking guests will have to provide official documentation (doctor / police report) in order for us to issue a credit voucher (minus a processing fee of 10% of the total reservation sum or RM150, whichever is higher). This policy applies to ONLY booking guests, spouses & children.

🌲 Covid-19 Govt-Mandated Quarantine
Booking Guests including spouses & children that tests Covid-19 positive (official documentation proof required) may change their reservation dates without penalty in the event of government-mandated lockdown or quarantine. Mandatory quarantine following close contact is no longer necessary starting 22 April 2022, under the Health Ministry’s new procedure that no longer distinguishes between the vaccinated and unvaccinated. If there are no government travel restrictions in place, our standard cancellation policy applies.

🌲 We hope guests also understand that we have limited apartments available & when a reservation is confirmed, we probably had to decline other guests.

🌈 COVID-19 SAFETY PRECAUTIONS

We are a part of a responsible apartment community and we would like to keep our neighborhood safe. Please agree & follow our Covid-19 Safety Rules during your stay with us.

• 80Colonie Apartments are sanitized after every check-out, fresh clean bed linens and towels are provided for every check-in. 
• Our cleaning staff has been provided with extra training to ensure that all surfaces, especially high touch surfaces such as door knobs, light switches have been sanitized before your stay.
• Guests are required to wear face masks at all times in the common ground outside of the apartments.
• Please wash your hands frequently and avoid close contact with other guests / people during your stay in Fraser’s Hill.

Thank you for complying with our safety rules. 🙂 

Stay Safe, Stay 80Colonie.

WiFi & NETWORK COVERAGE

80Colonie has Maxis 4G WiFi (same as mobile hotspot). There is no cable internet in Fraser’s Hill due to lack of infrastructure.

We’ve used Maxis, Celcom & U mobile network & data with no issue in Fraser’s Hill. Mobile data is fine for WhatsApp/ Facebook & online video conferencing. However, cloudy skies, rain and thunderstorms may affect the network & WiFi coverage / stability.

WiFi
4G WiFi is currently available in Colonie 1111, Colonie 1112, Colonie 12 and Colonie 1121 and Colonie 1232 except for Colonie 1521

TV
There is a flat screen TV with HDMI capabilities but no TV channels. You can watch movies on the TV by connecting your laptop to it using the HDMI cable provided.

USB connection is available but please save several movie formats as different TVs play different USB movie formats.

We don’t provide any TV channels intentionally. It’s nicer to watch nature, ya?

80Colonie are walk up / walk down apartments. There is no lift / elevator. Apartment entrances are between 10 ~20 metres from carpark / drop-off area. Access to our apartments are via walk up or walk down staircase from the carpark / drop-off area. The staircase distance to each apartment from the drop-off area is similar to walking up / down a staircase in a double-storey terrace home.

WHEELCHAIR ACCESSIBILITY
Our apartments are not wheelchair accessible because there are slight steps up / down before you reach the apartment entrance. However, we have had guests with limited mobility / wheelchairs stay with us before at Colonie 1232 , Colonie Luxe 1121 or Colonie 1521 because these 3 apartments are less than 10 metres from the carpark / drop off area. Once inside the apartment, there are no level changes in the floor except for a slight step down to the outdoor terrace / balcony.

🛏️  APARTMENT FACILITIES
• Every 80Colonie apartment has 3 Bedrooms with 4 comfortable Queen-sized beds (sleeps 8).
• The master bedroom has 2 queen-sized beds side by side with an en-suite bath.
• The other two bedrooms have 1 queen-sized bed each and share a bath.
• Each queen-sized bed has 2 pillows, 1 bedsheet and 1 large duvet made from 100% silky cotton sateen.
• Additional outdoor blankets are provided in case of extreme cold.
• The master en-suite & shared bathrooms come with heated showers.
• Bath towels, toilet paper, shampoo and body soap are provided.
• A hair dryer for guest use is located on top of the fridge.

🍳  KITCHEN FACILITIES
• One-door Fridge with internal Freezer compartment
• Coffee Pod Machine
• Small Toaster Oven
• Electric Kettle
• Electric Steamboat Hotpot
• Extension cord
• Gas Stove Except in 1521
• 1 Frying Pan
• 2 Stock Pot
• Basic kitchen utensils such as can opener, knifes, scissors etc
• Basic cleaning equipment such as dish soap, cloths, broom and dustpan.
• Cutleries, glasses, plates, bowls for 8 – 10 people

NOTES :
• Colonie 12 (sleeps 16) are two 3-bedroom apartments side by side with an interconnected balcony.
• Not available for Colonie 1521 No Gas Stove just only induction cooker
• Please clean up after you use the kitchen.
• Food & related ingredients / spices / oils are guest’s own.

🐶 PETS
Management rules dictates that pets are not allowed by staying guests. Also, many of our guests bring young children who might be allergic to pet fur.

🚭 NO SMOKING
Our apartments are all smoke-free. We have a strict ‘clean atmosphere’ policy and we request our guests to respect our house rule.

🧺 LAUNDRY SERVICES
80Colonie has no laundry facilities. However, we can arrange laundry services for guests staying 5 nights or more.

🍚 RICE COOKER
We do not provide a rice cooker. You can steam rice using the pot on the gas stove instead 🙂

🚰 WATER FILTER
The water in Fraser’s Hill comes from Jeriau Springs high up on Fraser’s Hill. It’s treated pristine spring water. Please use it with assurance. Do boil it if you’re giving it to children.

We provide Water Filter in Colonie 1111, Colonie 1112, Colonie 12, Colonie 1121, Colonie 1232 and Colonie 1521. We also provide a water carafe and electric kettle for boiling water.

👶🏻 BABY COTS
Unfortunately we do not provide baby cots due to hygienic reasons.

TODDLER-PROOF?
The house is not toddler-proofed. Families are always welcomed but please supervise children as all 80Colonie apartments feature an open balcony.

😴 EXTRA MATTRESSES
Limited extra mattresses are available at extra charge on 1st come, 1st serve basis upon request.

ROAD TIME RESTRICTIONS
There are no longer road time restrictions going up to or coming down from Fraser’s Hill. The road time restrictions were abolished in the early 2000s after a new road was built coming down from Fraser’s Hill. Traffic up & down the Hill is now 2-ways.

• Whilst we don’t provide breakfasts or have a restaurant or cafe, guests are most welcome to use our fully equipped indoor/outdoor kitchen to cook a hearty meal.

If cooking is not the best option for you, feel free to go through our blog posts for places to eat around the vinicity of Fraser’s.
https://80colonie.com/a-concise-food-guide-in-frasers/

• These are some activity guides for you as well.
https://80colonie.com/best-things-to-do-in-frasers-hill/

Outside each block, there are green / blue waste bins at the carpark area. You can dispose of your trash there.

⚡ TNB POWER OUTAGE

There may be power outages on Fraser’s Hill due to power failure at the TNB sub-station on the hill or due to maintenance work by TNB. Power outages still happens occasionally in rural Malaysia but guests from urban city centres may not be used to it.

These power outages usually last between 1 – 3 hours and are beyond our control. It happens infrequently (about 3x – 5x a year) but it does happen. When it happens, kindly call our ground staff and we will make a report with TNB Careline 15454 and wait for TNB’s technical team to access the issue and rectify it.

Thank you for understanding.

NOTE: 🕯️Candles are provided atop the fridge for guest’s use during blackouts. 💁🏻 Please keep the bathroom water boilers switched on so that there is still hot water for bathing in event of power failure.

There are 2 mini grocers.

• Uncle Siva (SM Sundry)
https://goo.gl/maps/eGG6jzxHL1bA9xue6

• D Pines Grocer Trading
https://goo.gl/maps/rXL6KsEcpyJX4XaSA

However, I would advise you bring your own raw ingredients up as the ingredients available at the mini grocers are limited. Lowland towns that you may pass on your way to Fraser’s Hill are Kuala Kubu Bahru (Selangor) or Raub / Bentong (Pahang) has ample markets / grocers that will carry all the items you will need for your stay. 

Unfortunately no. Our rates covers one-time fresh linens and apartment cleaning only during check-in.  If your stay exceeds 3 nights, we can arrange for a complimentary full linen change during your 4th night’s stay with us.

Direct, with us – of course! Read more about our direct booking benefits here.

We would love to assist in booking your holiday and will happily beat any legitimate advertised price found elsewhere. Kindly whatsapp / call (+60) 19 932 8918 / (+60) 12 611 9818

80Colonie Seasonal Holiday Dates:-

14 Jan 2022 – 19 Jan 2022 (Thaipusam)
13 May 2022 – 17 May 2022 (Wesak Day)
26 Aug 2022 – 31 Aug 2022 (Awal Muharram)
2 Sep 2022 – 12 Sep 2022 (School Holiday)
7 Oct 2022 – 11 Oct 2022 (Prophet Muhammad’s Birthday)
9 Dec 2022 – 2 Jan 2023 (School Holiday)

80Colonie Blackout Dates:-

19 Apr 2022 – 24 Apr 2022 (Nuzul Al-Quran & Labour Day)
2 May 2022 – 9 May 2022 (Hari Raya Aidilfitri)
3 Jun 2022 – 7 Jun 2022 (Agong’s Birthday)
8 Jul 2022 – 17 Jul 2022 ( School Holiday & Hari Raya Haji)
26 Aug 2022 – 31 Aug 2022 (Merdeka Day)
16 Sep 2022 – 19 Sep 2022 (Malaysia Day)
4 Nov 2022 – 7 Nov 2022 (Deepavali)
10 Dec 2022 – 2 Jan 2023 (Year End Holiday, Christmas & New Year)

Unfortunately 80Colonie cannot be used for parties as it will disturb the tranquility of our neighbours / surroundings. We have a strict no-noise policy. We do however, host companies on a team-building or brainstorming trip.

If you are unsure whether your event can be hosted in 80Colonie, feel free to contact us and we will be happy to assist!

We currently only accept online bank transfers and Touch N Go E-wallet payment. Stay tuned for more updates!